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· Ensure that you are using the correct Confederation College Username and Password.
· Ensure that you are typing in both your Username and Password combination correctly. Be certain that you are using the correct case and that you haven’t inadvertently turned the ‘Caps Lock’ button on.
· Password Security – if you haven’t logged into you Confederation College account for a while, your account password may have expired. In such a case, you will have to contact the Help Desk at this time to reset your password.
· If you continue to experience difficulty logging in, please contact the Computer Services Help Desk at (807)475-6488 or by e-mail at firstname.lastname@example.org.